Terms and Conditions

Terms and Conditions: Your Agreement with Opaline Vow LLC

Welcome to Opaline Vow. These Terms and Conditions govern your use of our website, opalinevow.store, and your purchase of products from our company. They constitute a legally binding agreement between you, the customer, and Opaline Vow LLC. Please read them carefully before using our website or placing an order. By accessing or using our site and services, you acknowledge that you have read, understood, and agree to be bound by these terms.

We have crafted these Terms and Conditions with clarity and fairness in mind. They are designed to protect both you, our valued customer, and our business, ensuring a transparent, trustworthy, and smooth experience for everyone. If you have any questions about any part of this agreement, please contact us before proceeding with your purchase.

1. Introduction and Acceptance of Terms

1.1 Company Information

Opaline Vow LLC is a company registered and operating in the United States, with its principal place of business located at:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Throughout these Terms and Conditions, the terms “Opaline Vow,” “we,” “us,” and “our” refer to Opaline Vow LLC. The terms “you,” “your,” and “customer” refer to the user or purchaser of our website and products.

1.2 Acceptance of Terms

By accessing our website at opalinevow.store, browsing our content, creating an account, or placing an order, you agree to be bound by these Terms and Conditions, our Privacy Policy, our Refund and Return Policy, and any other policies referenced herein. If you do not agree to all of these terms, please do not use our website or purchase our products.

1.3 Amendments and Modifications

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time without prior notice. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes. The most current version of these terms will always be available on our website.

1.4 Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email: phuongnguyen07669@gmail.com

  • Phone: +84981070669

  • Mail: 30 N Gould St Ste R, Sheridan, WY 82801, USA

2. Eligibility and Account Registration

2.1 Age Requirement

By using our website and purchasing our products, you represent and warrant that you are at least 18 years of age or the age of majority in your jurisdiction. Our products are intended for purchase by adults only. Individuals under the age of 18 may use our website only under the supervision of a parent or legal guardian.

2.2 Account Creation

To make a purchase on our website, you may be required to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information about yourself as prompted by the registration form.

  • Maintain and promptly update your account information to keep it accurate, current, and complete.

  • Maintain the security and confidentiality of your account password and login credentials.

  • Accept all risks of unauthorized access to your account and all consequences of such access.

2.3 Account Responsibility

You are fully responsible for all activities that occur under your account, including any purchases made using your account information. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. Opaline Vow will not be liable for any loss or damage arising from your failure to comply with this security obligation.

2.4 Account Termination

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion if we believe that you have violated these Terms and Conditions or for any other reason without prior notice.

3. Products and Pricing Information

3.1 Product Descriptions

We strive to display our products as accurately as possible on our website. However, we cannot guarantee that your computer monitor’s display of any color, texture, or detail will be accurate. The photographs and descriptions of our dresses are for informational purposes only and may not precisely reflect the actual product due to variations in screen settings, lighting during photography, or other factors.

3.2 Pricing

All prices listed on opalinevow.store are in United States Dollars (USD) unless otherwise explicitly stated. We reserve the right to modify prices at any time without prior notice. However, the price charged for an order will be the price in effect at the time the order is placed, as confirmed in your order confirmation email.

3.3 Pricing Errors

In the unlikely event that a product is listed at an incorrect price due to typographical error or error in pricing information, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price. We will contact you if this occurs and give you the option to either confirm your order at the correct price or cancel it.

3.4 Availability

All products are subject to availability. We make every effort to ensure that our inventory information is accurate, but from time to time, a product may be out of stock at the time of purchase. If we are unable to fulfill your order for an item that is out of stock, we will notify you and issue a full refund for that item.

3.5 Product Specifications

We reserve the right to make changes to product specifications, materials, and designs as part of our ongoing commitment to quality and improvement. Such changes may occur without prior notice and may affect products you have previously viewed or ordered.

4. Order Processing and Acceptance

4.1 Order Placement

When you place an order on our website, you are making an offer to purchase the products in your cart at the prices and terms stated. All orders are subject to acceptance by Opaline Vow.

4.2 Order Confirmation

After you place an order, you will receive an email acknowledging the details of your order. This order confirmation email is not an acceptance of your order; it is simply a confirmation that we have received your order request.

4.3 Order Acceptance

Our acceptance of your order occurs when we ship the product(s) to you. At the time of shipment, we will send you a shipping confirmation email. Only at this point does a legally binding contract of sale exist between you and Opaline Vow.

4.4 Right to Refuse or Cancel Orders

We reserve the right to refuse or cancel any order for any reason at any time, including but not limited to:

  • Product availability issues

  • Errors in product or pricing information

  • Suspected fraud or unauthorized transaction

  • Suspected violation of these Terms and Conditions

  • Issues with payment authorization

If we cancel your order after processing your payment, we will issue a full refund to your original payment method.

4.5 Order Modifications

If you need to modify your order after it has been placed, please contact us immediately at phuongnguyen07669@gmail.com or call +84981070669. We will do our best to accommodate your request, but once an order has entered the shipping process, changes may no longer be possible.

5. Payment Terms

5.1 Payment Methods

We accept the following payment methods through our secure payment processor, Stripe:

  • Visa, Mastercard, American Express, Discover, Diners Club, and JCB credit and debit cards

  • Apple Pay

  • Google Pay

For more detailed information about our payment methods and security, please see our separate Payment Methods page.

5.2 Payment Authorization

By providing payment information, you represent and warrant that:

  • You are the authorized user of the payment method

  • You authorize Opaline Vow to charge the full amount of your order to the provided payment method

  • You authorize Opaline Vow to share your payment information with our payment processor, Stripe, for the purpose of completing your transaction

5.3 Payment Processing Time

Your payment method will be charged at the time you place your order. In some cases, you may see a temporary authorization hold on your account before the final charge is processed.

5.4 Taxes

You are responsible for paying any applicable sales, use, value-added, or other taxes imposed by any governmental authority relating to your purchase. Where required by law, we will collect and remit applicable taxes. The tax amount, if any, will be displayed during checkout before you complete your purchase.

5.5 Currency Conversion

If you are making a purchase from outside the United States, your bank or credit card company may charge currency conversion fees. Opaline Vow is not responsible for any such fees, which are solely your responsibility.

6. Shipping and Delivery

6.1 Shipping Policy

All orders are subject to our Shipping Policy, which is incorporated into these Terms and Conditions by reference. Please review our Shipping Policy for detailed information about shipping methods, rates, delivery times, and international shipping.

6.2 Risk of Loss

All items purchased from Opaline Vow are shipped pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We are not responsible for items lost, stolen, or damaged during transit, but we will work with you to resolve any shipping issues with the carrier.

6.3 Delivery Address

You are responsible for providing accurate and complete shipping information. We are not responsible for orders delivered to incorrect addresses provided by you. If a package is returned to us due to an incorrect address, you will be responsible for the cost of reshipping.

6.4 Delivery Delays

While we strive to meet all estimated delivery dates, we are not liable for delays in shipments caused by events beyond our reasonable control, including but not limited to weather, natural disasters, carrier delays, customs processing, or other unforeseen circumstances.

7. Returns and Refunds

7.1 Return Policy

All returns and refunds are governed by our separate Refund and Return Policy, which is incorporated into these Terms and Conditions by reference. Please review that policy carefully before making a purchase.

7.2 Inspection and Acceptance

Upon receiving your order, you must inspect the items promptly. If you receive a damaged, defective, or incorrect item, you must notify us within 7 days as specified in our Return Policy. Failure to notify us within this timeframe may affect your ability to receive a remedy.

7.3 Final Sale Items

Items marked as “Final Sale” on the product page are not eligible for return, exchange, or refund under any circumstances. By purchasing a final sale item, you acknowledge and accept this condition.

8. Intellectual Property Rights

8.1 Ownership

All content on opalinevow.store, including but not limited to text, graphics, logos, images, product photographs, audio clips, digital downloads, data compilations, and software, is the property of Opaline Vow LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

8.2 Trademarks

“Opaline Vow,” the Opaline Vow logo, and other marks indicated on our site are registered and unregistered trademarks of Opaline Vow LLC in the United States and other countries. You may not use these trademarks without our prior written permission.

8.3 Limited License

We grant you a limited, revocable, non-exclusive license to access and make personal, non-commercial use of our website. This license does not include any right to:

  • Download or modify our site or any portion of it

  • Republish, redistribute, transmit, sell, or license our content

  • Use any data mining, robots, or similar data gathering and extraction tools

  • Frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information

8.4 Copyright Infringement

We respect the intellectual property rights of others. If you believe that any content on our site infringes upon your copyright, please contact us immediately with a detailed notice of the alleged infringement.

9. User Conduct and Prohibited Activities

9.1 Acceptable Use

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site.

9.2 Prohibited Activities

You are expressly prohibited from:

  • Using our site in any way that violates applicable federal, state, local, or international law or regulation

  • Impersonating or attempting to impersonate Opaline Vow, our employees, another user, or any other person or entity

  • Engaging in any conduct that restricts or inhibits anyone’s use or enjoyment of the site, or which may harm Opaline Vow or users of the site

  • Using any robot, spider, or other automatic device, process, or means to access the site for any purpose, including monitoring or copying any of the material on the site

  • Introducing any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful

  • Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the site, the server on which the site is stored, or any server, computer, or database connected to the site

  • Attacking the site via a denial-of-service attack or a distributed denial-of-service attack

9.3 Violation of Terms

We reserve the right to take appropriate action against any user who violates these Terms and Conditions, including reporting such user to law enforcement authorities and disclosing your identity to them.

10. Third-Party Links and Services

10.1 Links to Third-Party Sites

Our website may contain links to third-party websites or services that are not owned or controlled by Opaline Vow. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

10.2 No Endorsement

The inclusion of any link does not imply endorsement by Opaline Vow of the linked site or any association with its operators. You acknowledge and agree that Opaline Vow is not responsible or liable for any damage or loss caused by or in connection with your use of or reliance on any such content, goods, or services available on or through any such third-party websites.

10.3 Payment Processor

As noted throughout these terms, we use Stripe as our payment processor. Your use of Stripe’s services is subject to their own terms and conditions and privacy policy, which we encourage you to review.

11. Disclaimer of Warranties

11.1 “As Is” Basis

YOUR USE OF OUR WEBSITE AND PRODUCTS IS AT YOUR SOLE RISK. THE SITE AND ALL PRODUCTS SOLD THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

11.2 No Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OPALINE VOW LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.3 Specific Disclaimers

WE DO NOT WARRANT THAT:

  • THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE

  • THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE WILL BE ACCURATE OR RELIABLE

  • THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU WILL MEET YOUR EXPECTATIONS

  • ANY ERRORS IN THE SITE OR PRODUCTS WILL BE CORRECTED

11.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

12. Limitation of Liability

12.1 No Liability for Certain Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OPALINE VOW LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR USE OR INABILITY TO USE OUR WEBSITE OR PRODUCTS

  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE

  • ANY PRODUCTS PURCHASED OR OBTAINED THROUGH THE SITE

  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

12.2 Cap on Liability

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF OPALINE VOW LLC EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID US FOR THE PRODUCTS GIVING RISE TO THE CLAIM DURING THE SIX MONTHS PRECEDING THE DATE OF THE CLAIM.

12.3 Applicability

THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF OPALINE VOW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

12.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Opaline Vow LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that arise from or relate to:

  • Your use of and access to our website

  • Your violation of any term of these Terms and Conditions

  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right

  • Any claim that your use of the site caused damage to a third party

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.

14. Privacy and Data Protection

14.1 Privacy Policy

Your use of our website and the submission of any personal information is governed by our separate Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

14.2 Consent to Data Processing

By using our website and providing information to us, you consent to the collection, use, and processing of your information as described in our Privacy Policy.

15. Governing Law and Jurisdiction

15.1 Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

15.2 Jurisdiction

You agree that any legal action or proceeding arising out of or relating to these Terms and Conditions or your use of our website shall be brought exclusively in the state or federal courts located in Sheridan County, Wyoming. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

15.3 International Users

If you access our website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws. You agree that United States law shall govern these terms, regardless of your location.

16. Dispute Resolution

16.1 Informal Resolution First

Before filing any legal claim, you agree to attempt to resolve any dispute informally by contacting us at phuongnguyen07669@gmail.com. We will attempt to resolve the dispute internally as quickly as possible. The parties shall use their best efforts to settle any dispute through this informal process.

16.2 Mandatory Arbitration

If we are unable to resolve the dispute informally within 60 days of your notice, you agree that any dispute or claim arising out of or relating to these Terms and Conditions or your use of our website shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Sheridan County, Wyoming.

16.3 Class Action Waiver

YOU AND OPALINE VOW AGREE THAT ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND THAT NEITHER YOU NOR OPALINE VOW WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, OR CONSOLIDATED ACTION.

16.4 Exceptions

Notwithstanding the foregoing, either party may bring an individual action in small claims court or seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights.

17. Force Majeure

Opaline Vow shall not be liable for any failure or delay in performance due in whole or in part to any cause beyond our reasonable control, including but not limited to acts of God, fire, flood, earthquake, storm, natural disaster, war, terrorism, civil unrest, labor strikes, material shortages, government actions, embargoes, failure of suppliers or carriers, or any other circumstance beyond our reasonable control.

18. Severability

If any provision of these Terms and Conditions is held to be unlawful, void, or unenforceable under applicable law, that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. The remaining provisions will continue in full force and effect.

19. Waiver

No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term, and Opaline Vow’s failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.

20. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Refund and Return Policy, Shipping Policy, and any other policies referenced herein or displayed on our website, constitute the entire agreement between you and Opaline Vow regarding your use of our website and purchase of our products, superseding any prior agreements between you and Opaline Vow.

21. Assignment

You may not assign or transfer these Terms and Conditions, by operation of law or otherwise, without Opaline Vow’s prior written consent. Any attempt by you to assign or transfer these terms without such consent will be null and void. Opaline Vow may assign or transfer these terms, in whole or in part, without restriction.

22. Electronic Communications

By using our website and communicating with us electronically, you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

23. SMS and Phone Communications

By providing your phone number to Opaline Vow, you agree that we may contact you by phone or SMS regarding your orders, account, or for customer service purposes. Standard message and data rates may apply. We will not use your phone number for marketing purposes without your explicit consent.

24. California Consumer Privacy Act (CCPA) Notice

If you are a California resident, you have certain rights under the California Consumer Privacy Act regarding your personal information. These rights are described in our Privacy Policy. To exercise any of these rights, please contact us at phuongnguyen07669@gmail.com.

25. International Users

25.1 Compliance with Local Laws

If you are accessing our website from outside the United States, you are responsible for complying with your local laws and regulations regarding online conduct and acceptable content.

25.2 Export Restrictions

You may not use or export anything from our website in violation of U.S. export laws and regulations. By purchasing our products, you represent and warrant that you are not located in a country subject to U.S. government embargo or that you are not on the U.S. Treasury Department’s list of Specially Designated Nationals or any other prohibited or restricted party list.

26. Termination

26.1 Termination by Opaline Vow

We may terminate or suspend your account and access to our website immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms and Conditions.

26.2 Survival

Upon termination, your right to use the website will immediately cease. All provisions of these Terms and Conditions which by their nature should survive termination shall survive, including without limitation, ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

27. Comments, Feedback, and Submissions

27.1 User Submissions

If, at our request or on your own initiative, you send, submit, or transmit any content, including but not limited to creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Submissions”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use any Submissions in any medium.

27.2 No Compensation

We are and shall be under no obligation to (1) maintain any Submissions in confidence; (2) pay compensation for any Submissions; or (3) respond to any Submissions.

27.3 Your Responsibility

You are solely responsible for your Submissions and the consequences of posting or publishing them. You represent and warrant that your Submissions do not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights.

28. Governing Language

These Terms and Conditions are written in English. Any translations provided are for convenience only. In the event of any inconsistency between the English version and a translated version, the English version shall prevail.

29. Acknowledgment

BY USING OUR WEBSITE OR PURCHASING OUR PRODUCTS, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS AND CONDITIONS, TOGETHER WITH OUR PRIVACY POLICY, RETURN POLICY, SHIPPING POLICY, AND OTHER APPLICABLE POLICIES, REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND OPALINE VOW AND SUPERSEDE ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN YOU AND OPALINE VOW RELATING TO THE SUBJECT MATTER OF THESE TERMS.

30. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Opaline Vow LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Phone: +84981070669
Email: phuongnguyen07669@gmail.com
Website: opalinevow.store

Last Updated: [Current Date]

Thank you for choosing Opaline Vow. We are honored to be part of your special moments and look forward to serving you with the highest quality products and service.